Account
Delete Your Anvarion Account
If you would like to delete your Anvarion account and associated personal data, follow the instructions below.
How to request deletion
To request deletion of your Anvarion account, send an email to:
Use the subject:
Delete my Anvarion account
In the email, please include the email address associated with your Anvarion account so that we can identify your account and process your request. You do not need to send your password.
You can also delete your account yourself in the Anvarion app under Settings, if you still have access.
What happens when your account is deleted
When your account deletion request is verified and processed, Anvarion deletes the personal data we store for that account in our systems, including:
- Your Anvarion account and account profile information
- Health and nutrition data stored by Anvarion, such as logged meals, food items, calorie and macro estimates, and synced weight history
- AI chat and conversation history associated with your account
- App settings and in-app achievement records associated with your account
- Uploaded profile or avatar photos stored by Anvarion on Amazon S3
- Session tokens, password-reset tokens, and Anvarion subscription records stored in our database
Meal photos and voice recordings are processed to create meal logs and chat text; we do not keep those media files on our servers. The resulting logs and chat text are deleted with your account. If you had a Stripe web subscription, we also try to cancel that Stripe subscription and delete the Stripe customer. We also try to delete linked Firebase Authentication users used for Google or Apple sign-in.
Data that may be retained
Certain information may need to be retained for a limited period when required by law, legal obligations, fraud prevention, security, accounting, payment processing, or to resolve disputes. Where data must be retained, it will be kept only for as long as necessary for the applicable purpose and will be handled in accordance with Anvarion’s Privacy Policy.
We may also keep limited daily message-count records tied to your sign-in identifiers (such as email address or Google or Apple account id). These counters are used so daily message limits cannot be reset by deleting and recreating an account. They are not your chat history, meals, or profile.
Account deletion does not remove records held independently by third parties, including RevenueCat, OpenAI, Open Food Facts, Apple, and Google. Health data that remains on your device in Apple Health or Health Connect is controlled in your device settings; we only delete copies stored in your Anvarion account.
Subscriptions and payments
Deleting your Anvarion account does not cancel subscriptions purchased through the Apple App Store or Google Play. Billing continues until you manage or cancel the subscription in the store where it was purchased, or in your Apple or Google account settings. Deleting the app from your device also does not cancel a store subscription.
Processing time
We will review and process account deletion requests within a reasonable period after verifying the request. If additional information is required to verify account ownership, we may contact you using the email address associated with the request.
Need help?
If you have questions about account deletion or your personal data, contact us at: